Visitor FAQs

Helpful answers to visitor frequently asked questions.

Is there accommodation close to the hospital?

There are several local accommodation options close to South Eastern Private. Access visitor accommodation for complete details.

How do I get to the hospital?

South Eastern Private is accessible by bus and train. Please access parking and transport.

Can I bring gifts into the hospital?

If you would like to purchase flowers, we have vases for patient use. Florists are located close to the hospital and offer delivery. We do not have an affiliation with these businesses.

Can I purchase food at the hospital?

Yes. We have an onsite café for visitors, carers and staff. Please visit Cafe@SEPH for more details.

Is there access for wheelchairs?

Yes. You can arrange to drive to the front reception area enter the hospital via the foyer. The vehicle you arrive in must be moved or parked at the rear of the hospital, entering via the Emergency Department.

Escalation of Care

As a family member or carer, if you have any worries or concerns about your loved one's care, the staff are here to support you and address your concerns promptly and appropriately. Please feel free to discuss any issues with their nurse or doctor, or ask to speak with the nurse in charge.

Carer Resources

We recognise the importance that family and friends play in their loved ones' recovery journey. Your support and dedication can make a significant difference in their well-being. Here are some valuable resources to assist you: