Day Patient Mental Health

We offer a range of therapeutic mental health day patient programs that can be used as an alternative to admission, or as part of a relapse prevent plan to support discharge from hospital.

How do I get admitted?

Ask your Doctor or Specialist to refer you to South Eastern Private Hospital.

WorkCover and TAC cases will only be accepted after consultation with the Mental Health Program Manager.

Referral must be to a Psychiatrist with admission rights to the hospital.

If you are not currently a patient at our hospital, you require an outpatient appointment where your Psychiatrist will conduct an assessment and determine the best program to treat your condition.

If you are currently a patient at our hospital, please discuss referral to a program with your treating Psychiatrist.

Your Psychiatrist will provide a referral to our Therapy Programs, who will contact you for a health fund check and advise you if any out-of-pocket expenses apply. They will also confirm you program start date.

Please access our specialties to view the programs we currently offer.

Costs and insurance cover

Our Admissions staff will contact you for a health fund check.

If you have an excess or co-payment with your health insurance, you will be required to pay at the time of admission for the first session.

Self-funded patients will be required to for the complete program cost at the time of admission for the first session.

For further assistance, call our Admissions team on 03 9271 9888 or email us.

What do I bring to hospital?

Please bring the following items with you to hospital:

  • Any medications your may need to take during the course of the group program session
  • Medicare card
  • Private health insurance card
  • Pensioner card
  • Veterans' Affairs entitlement card
  • Drivers licence or accepted identification
  • Workers Compensation or Transport Accident Commission insurance details
  • Health care cards and pharmacy safety net details
  • Pen and a notebook
  • Best to wear casual comfortable clothing
  • If your group program has an exercise component please ensure you have appropriate footwear

Our staff will advise you of any other requirements, prior to your attendance.

On arrival

On the day of admission for attendance at the day program please ensure you arrive at the hospital 15 minutes prior to the commencement of the session.

On arrival, please register at our mental health programs reception so our administration staff can confirm your personal details complete your admission forms.

Free parking is available onsite for patients attending our day programs.

You will be required to see your treating Psychiatrist at regular intervals during your attendance for the duration of the day program.

Prior to admission, you may receive a self-assessment questionnaire to provide our Group Therapists with some additional information about your history and condition, to assist with the care we provide to you.

Your meals

If you attend a full day program. the hospital will provide you morning tea, lunch and afternoon tea prepared in our onsite hospital kitchen.

If you attend a half day or evening program, morning tea, lunch or afternoon team will be served and according to the group duration.

Should you have special dietary requirements please advise program staff and your Group Therapist.

Patient feedback

We value your feedback at South Eastern Private Hospital. Whether you want to pass on a compliment or provide feedback to help improve our service, we encourage you to:

  • Speak with your Group Therapist
  • Ask to speak with the Program Manager
  • Complete our post-discharge Patient Experience Survey (this will be emailed to you)

For more information, refer to Your Rights.

Discharge

At the completion of each session you will be discharged from hospital.

Your Therapist may provide recommendations to your treating Psychiatrist about other programs that may be beneficial to support your recovery at the completion of the program.

Getting home

Special arrangements can be made for DVA patients to get you home safely after attending your program.

Relapse

If you are struggling to cope, contact your treating Psychiatrist or call our Admissions team on 03 9271 9888 to discuss help appropriate to you. If it is an emergency or you feel unsafe, call 000 or present to your nearest Emergency Department.